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Seguros Citizens  ·  La mayor aseguradora de Florida

Roof Claims With
Seguros Citizens
Made Simple

Proud American Roofing works directly with Seguros Citizens to document your storm damage, meet with your adjuster, and get your Florida roof repaired or replaced as quickly as possible.

Schedule a Free Inspection (813)-500-2004
Seguros Citizens Claims Supported
Free Damage Inspections
We Meet With Your Adjuster
FL Licensed — CCC048184
Working with Seguros Citizens

We Know How Seguros Citizens Claims Work

Citizens Property Insurance Corporation es la aseguradora de última instancia respaldada por el estado de Florida y la aseguradora de propiedades más grande del estado, que presta servicios a propietarios de viviendas en Florida Central y los mercados más amplios de Tampa Bay y el norte de Florida Central. Citizens es una de las aseguradoras más comunes entre los propietarios de viviendas a los que sirve Proud American Roofing y con la que tenemos una amplia experiencia trabajando.

Citizens tiene procedimientos de reclamación y expectativas de documentación específicos para los daños por tormenta, y contar con un contratista de techos con licencia presente durante la visita del ajustador es particularmente importante con las pólizas de Citizens para garantizar que el alcance total del daño se capture en la evaluación inicial.

Si tiene una póliza de Citizens Property Insurance y ha sufrido daños en el techo, comuníquese con Proud American Roofing antes de presentar su reclamo. Nuestra inspección gratuita y el informe de daños por escrito le brindan a su reclamo de Citizens la documentación que necesita desde el primer día.

Proud American Roofing working on a Florida roof
The process

How We Handle Your Seguros Citizens Claim

1

Free roof inspection and damage documentation

We inspect your roof and document all storm-related damage with photos and a written report. This is the foundation of a successful Seguros Citizens claim and ensures nothing is missed before your adjuster visit.

2

You file your Seguros Citizens claim

You notify Seguros Citizens to open the claim. We provide our written damage assessment to help you accurately report the damage and get the process started on the right footing.

3

We meet the Seguros Citizens adjuster

When Seguros Citizens sends an adjuster to inspect your home, we are there with you. We walk the adjuster through our damage findings and advocate to ensure the full scope is documented and included in your settlement.

4

Claim approved and project scheduled

Once Seguros Citizens approves your claim, we schedule your repair or replacement, pull all required Florida Building Code permits, and complete the project from start to finish.

5

Final inspection and project closed

Your completed roof passes county inspection and we do a final walkthrough with you before closing out the project. All permits are signed off and your Seguros Citizens claim is fully settled.

What we provide

Everything Your Seguros Citizens Claim Needs

Written Damage Report

A detailed written assessment of all storm damage with photos and measurements. Provided before your Seguros Citizens adjuster visit so nothing is overlooked.

Adjuster Representation

We attend your Seguros Citizens adjuster visit and ensure every item of damage is identified and included in your scope of work and settlement.

Estimate Review

We compare the Seguros Citizens adjuster estimate against our own and flag any missing items or discrepancies before you accept a settlement.

Emergency Tarping

We deploy emergency tarping immediately after a storm to protect your home from further water damage while your Seguros Citizens claim is being processed.

Deductible Financing

If your Seguros Citizens deductible is a financial barrier, we offer financing options so your project can move forward without delays.

Permitted Replacement

Every roof we replace is fully permitted and inspected to Florida Building Code so your Seguros Citizens claim closes out cleanly.

Florida law protects you: It is illegal for a roofing contractor to waive or absorb your Seguros Citizens deductible. Proud American Roofing will never offer to discount work covered under an active insurance claim. Any contractor making that offer is violating Florida law.

Common questions

Roof Insurance Claim FAQs

Most Seguros Citizens homeowner policies in Florida cover roof replacement when damage is caused by a covered peril such as a hurricane, windstorm, hail, or lightning. Coverage terms vary by policy and some may have separate wind or hurricane deductibles. Reviewing your specific policy before filing is the best first step. Proud American Roofing can walk you through the documentation process during a free inspection.
Start by scheduling a free roof inspection with Proud American Roofing so we can document all damage before you file. Then contact Seguros Citizens directly to open the claim. We will provide you with our written damage assessment to support your filing. Once your claim is open, Seguros Citizens will assign an adjuster and we will coordinate to be present at that inspection on your behalf.
If your Seguros Citizens claim is denied, review the denial letter carefully to understand the stated reason. You have the right to request a re-inspection with additional documentation from Proud American Roofing. You can also file a formal dispute with Seguros Citizens or hire a licensed public adjuster to advocate for your claim. In complex cases, a Florida property insurance attorney may also be a helpful resource.
Florida law requires insurance companies to acknowledge a claim within 14 days and make a coverage decision within 90 days. In practice, most straightforward claims take four to eight weeks from filing to payment. High-volume periods after major storms can extend timelines. Proud American Roofing can help keep your claim moving by providing prompt documentation and following up with Seguros Citizens on your behalf throughout the process.
Yes. If your Seguros Citizens deductible is a financial barrier to moving forward, Proud American Roofing offers financing options that can cover your out-of-pocket costs. Your deductible must always be paid as required by your policy. Florida law prohibits roofing contractors from waiving or absorbing deductibles, and any contractor who offers to do so is violating state law. Contact us at (813)-500-2004 to learn about available financing options.
Other carriers

We Work With All Florida Carriers

Proud American Roofing accepts claims from all major homeowner insurance carriers in Florida. Select another carrier below to learn about that specific claims process.

Citizens Property State Farm Allstate Universal Property Heritage Insurance

Have a Seguros Citizens Policy?
Call Us First.

Free inspection. Written report. We handle the adjuster meeting.

Schedule a Free Inspection (813)-500-2004